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Terms and Conditions

Earthbound Expeditions trip booking Terms and Conditions

These Booking Terms and Conditions contain important information. It is essential that you read them carefully and understand them. The Booking Terms and Conditions constitutes a legally binding contract between Earthbound Expeditions and you for the services provided by Earthbound Expeditions (EBE) and set out the basis of your legal relationship with EBE.

Reservation and Payment :

Space is limited to 4 to 16 (except for students trips and Indian Pilgrimage) participants. To reserve a space on a trip, submit the application form with a deposit of 30 % of total trip amount per person. You will be sent immediate confirmation, medical information, and other pre-departure information. The balance of the tour cost must be paid in the form of travelers' cheque, money order or equivalent, and is due 3 weeks before the departure date. For Credit Card payment, we only accept Visa or MasterCard and a 4 % levy will be added for card processing fee.
If you book less than 3 weeks before the departure date, full payment must be received before booking can be accepted.

Cancellations and Refunds with Earthbound Expeditions

If you must cancel your reservation, you must notify us in writing or by FAX. We calculate your refund on the day we receive written cancellation.

Number of days [Before Departure] Cancellation
70 days or more Full Refund
65 - 50 days 10%
45 - 35 days 25%
30 - 15 days 60%
10 days 90%
Less then 9 days or no show No Refund

We do not make refunds for any unused portion of your trip, such as unused hotel rooms, meals, or trek arrangements, for any reason whatsoever.

Cancelled trips

We reserve the right to cancel a trip due to low sign-up ( although we can run the trip for even one 1 person in many case), which makes the trip economically unfeasible for us to operate. In such a case, a full refund is given. Earthbound Expeditions is not responsible for expenses incurred in preparing for the trip, i.e. equipment, medical or visa fees.

The itinerary can change without notice due to unavoidable circumstances beyond our control such as political unrest, natural calamities, and charges in the itinerary by the Chinese / Bhutanese / Indian / Nepalese authorities etc.

As in Nepal no medical / travel insurance is made for foreigners, everyone should be insured dully in own home country. In case of accident we, Earthbound Expeditions P. Ltd. are always ready to extend the necessary rescue services, or fetch medical team upto the incident spot as earliest as possible, but all the extra expenses to be beard by the person him / herself. Any document should produce for further insurance claim / compensation, Earthbound Expeditions P. Ltd will available each and every possible document.

Once you have paid advance and confirmed your trip, you are fully obliged to receive the “mentioned”, “negotiated” services. The “mentioned” “negotiated” shall be understood to the copy of E-mail.
Once you paid advance and you not seen able to consume the service due to some unforeseen circumstances, we do not let the advance payment be lapsed. We keep it preserve for your next time but not longer than one year ( it is non transferable) . After that it is lapsed. No work out is done to return the advance payment unless the payer agrees to bear all the bank charges as per the Nepal Govt., Central Bank rules and regulations.

If any discriminative activities such as Religious, Cultural, Economical, Political, Social etc. carried out, the local government administration may prevent you doing further trip for which Earthbound Expeditions P. Ltd. doesn’t hold any responsibility.

Guide’s or Sherpa’s or any local people's suggestions-about the condition of weather, or condition of the trail or anything to which many think advisable, must be advised. Ignorance of such may harm you or your health for what no other will take the responsibilities.

In certain countries like Tibet, Bhutan the Govt. have right to grant or reject the visa, close the boarder incase of failure to get the visa or enter boarder we have no control over it. Passport and Visas
All clients must have a valid passport with at least 6 months validity from return date. Nepalese visas can be obtained from the Nepalese Consulate in your country or arrival in Kathmandu Airport ( TIA). Nepalese visas costs are the sole responsibility of clients. Please See visa fee details of each country.

Travel Insurance

Travel insurance is compulsory for all Clients undertaking any tour. It should provide adequate protection for the full duration of the tour to cover personal injury, death, medical expenses, repatriation expenses, helicopter rescue, air ambulance and adequate cover for baggage.

Health and Fitness

All our Nepal tours and treks require a level of fitness, there for you should always check with your local GP regarding your health and fitness before you travel. It’s the client’s responsibility to notify Earthbound expeditions of any pre-existing medical condition and/or disability that might reasonably be expected to increase the risk of you required medical attention, that may affect your ability to travel.

Children Travel

A legal guardian must accompany all travelers under the age of sixteen. If you have a question regarding age and suitability, please contact us for further information.

Publicity

You agree that Earthbound Expeditions may use images of you taken during the trip without recourse to you and without compensation to you, for publicity and promotion purposes only through whatever medium it chooses.

Changes to your Holiday and Pricing

Traveling in Asia and Himalaya with Earthbound Expeditions specailly requires a degree of flexibility, good humour and an understanding that modes of transport, accommodation and itineraries may change, even after the tour has commenced, without prior notice due to local circumstances such as flight delay, cancellation or postponement due to notorious weather in the Himalayan regions or other unpredictable circumstances such as land-slides, road blockage, flood, snow, political unrest or delay arrival etc. Earthbound Expeditions is unable to refund any monies under the above circumstances due to prior supplier arrangements. If possible we will always endeavor to provide you an alternative or substitute trip of same category.

Earthbound Expeditions does not accept any responsibility for loss on employment, delays or compensation resulting from situations beyond our control. Our holidays, tour / trek packages, are based on twin share accommodation. Thus, single room supplement charge will be imposed to clients who do not have another tour participant to share accommodation with.
We reserve the right to revise pricing rates posted in our marketing material, under any circumstances, or on the pressure of various external factors that are further than our control, for instance changes in exchange rate, flight fare, government action etc.

Privacy

In order to collect information from you to making a booking through Earthbound Expeditions we ask many questions to obtain the necessary permits etc. No private or personal information that you supply to us when making a booking will be disclosed for any other purposes.

Risk & Liabilities

We are committed to providing the best services which will give you a once in a life time journey in this connection, we perform our duties honestly & seriously to make your journey very smooth & pleasant. However, the entire programs in Nepal are conducted strictly under the rules and regulation of theirs own policies.

Therefore Earthbound Expeditions and its related organization shall not be responsible for any changes in the itinerary due to unavoidable circumstance such as govt. restriction, Land slide, road blockage, flood, snow political unrest, cancellation of flight, delay, sickness or accident, Any extra cost incurring there of shall be borne by the clients on the spots.

Our Responsible Tourism Policy

Earthbound Expeditions are re-inventing tourism for the benefit of local people, tourists, environment and the tourism industry at large. We ask that you read our Responsible Travel and Ethnic Tourism policy in detail before you book your holiday with us, as we expect that you will adhere to our policy and guidelines while traveling with us.

Complaints

Should you have a complaint about the trip or tour you must make it known to a tour leader or guide at the earliest opportunity who will take the appropriate action.